Professional Summary
ISTQB-certified professional currently pursuing a BSc in Mathematics and Computer Science, with hands-on experience in black-box testing and User Acceptance Testing (UAT) for financial systems. Skilled in experience-based test techniques to validate system behavior against requirements, with proven success in manual testing, defect tracking, and process optimization. Adept at analyzing business needs, designing test scenarios, and collaborating with cross-functional teams to deliver compliant, high-quality solutions. Seeking a testing role to apply my technical education and QA expertise to deliver high-quality software solutions.
Work Experience
Fund administrator
FNZ, Sandton, Gauteng
22 January 2024 – Present
- Support the effectiveness of the QA, risk and compliance function by performing operational, and administration
- Check and verify the adherence of distribution operations to quality standards .
- Work types: Indexing, Repurchases, Static,New business , Switches, Purchases and Internal Verification.
- Flag anomalies or potential fraudulent activities to ensure corrective action is taken .
- Collaborate with cross-functional teams to address discrepancies promptly. .
- Optimising customer relationship processes for enhanced client satisfaction. .
- Ensure that all controls and queues monitoring are performed. .
Job Title 2
Empower Financial Services, Midrand, Gauteng
November 2020 – October 2021
- Led end-to-end UAT for internal systems, designing test cases to mirror real-world user workflows
- Documented and addressed user operational needs, overseeing the testing and implementation phases.
- Collaborated with developers by documenting new system requirements and tracking progress on development tasks.
- Managed system-related issues by assigning and resolving tickets through Freshdesk, providing support to internal users.
- Provided assistance to the call centre, vetting team, and financial wellness teams in resolving internal system issues and facilitating system training.
- Prepared detailed reports for management, offering insights into system performance and usage.
Education
University of South Africa
Graduation Year : 2027
Bsc in Mathematics and Computer science
University of Johannesburg
Graduation Year : 2016
Bcom Accounting